These terms were last updated on 17th of May 2021.
This is the privacy notice of Little World Builder Limited and https://littleworldbuilder.com. In this document, “we”, “our”, or “us” refer to Little World Builder Limited.
Our registered office is at Unit 51A, BSS House, SN2 2PJ Swindon, United Kingdom.
When accessing the https://littleworldbuilder.com website, we will learn certain information about you during your visit. Similar to other websites, our website utilises a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
Section 1: Introduction
1.1 This is a notice to inform you of the Little World Builder Limited policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
1.2 We regret that if there are on or more points below with which you are not happy, your only recourse is to leave our website immediately.
1.3 We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
1.4 We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
1.5 Our policy complies with the laws of English and Wales accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
1.6 The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
1.7 Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
Section 2: Collection of your personal information
2.1 The information we collect from customers helps us personalise and continually improve your experience with our service. We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, including but not limited to your name, postal address, email address, and telephone number (“personal information”);
- That is about you but individually does not identify you, such as your purchase history; and
- About your internet connection, the equipment you use to access our Website and usage details.
- We collect this information in various ways, including:
2.2 Information You Give Us: We receive and store any information you enter on our Website or provide in other ways, such as the URL you accessed the Website from, the URL you visit when you leave our Website, browsіng behaviour, and any information you enter through surveys, chats, forms or other means of interaction. We use the information to respond to your requests, customise your shopping experience, improve our service, and communicate with you.
We may also:
- Ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
- Maintain records and copies of your correspondence (including email addresses), if you contact us.
- Obtain information from your responses to surveys that we might ask you to complete for research purposes.
- Maintain information related to details of transactions you carry out through our Website and of the fulfilment of your orders. You may be required to provide financial information before placing an order through our Website.
- Collect information based upon your search queries on our Website.
2.3 Automatic Information: We receive and store certain types of information whenever you interact with us. For example, we use “cookies”, and we obtain certain types of information (such as your browser or device type) when your Web browser accesses the Website. Cookies are unique identifiers that a web browser may transfer to your computer’s hard drive.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing add-on settings or visiting the website of its manufacturer.
We may also use automatic data collection technologies to collect information about your online activities over time and across third-party websites or other online services.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
It helps us to improve our Website and to deliver a better and more personalised service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customise our Website according to your individual interests.
- Speed up your searches.
- Recognise you when you return to our Website.
Section 3: Information we process with your consent
3.2 Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
3.3 You may withdraw your consent at any time by instructing us (firstname.lastname@example.org) however, if you do so, you may not be able to use our website or our services further.
Section 4: Information relating to your method of payment
4.1 We keep your financial information to provide you with a better transaction experience next time you visit us and to prevent fraud. All payment information is stored securely and in an encrypted manner by our Payment Provider, NOT by ourselves. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser, and to encrypt any data you give us when you buy, including financial information such as credit or debit card numbers. Whenever we ask for financial information, you can check that SSL is being used by looking for a closed padlock symbol or other trust mark in your browser URL bar or toolbar.
4.2 We store information about your debit or credit card or other means of payment when you first provide it to us. We store this payment information in order to make repeat purchasing of goods and services easier for subsequent boxes payment or next time you visit our website. We take the following measures to protect your payment information:
- We keep your payment information encrypted on our servers. - We do not keep all your payment information so as:
- to prevent the possibility of our duplicating a transaction without a new instruction from you; - to prevent any other third party from carrying out a transaction without your consent
- Access to your payment information is restricted to authorised staff only.
- If we ask you questions about your payment information, we only show partial detail OR the last four digits of the debit or credit card number, so that you can identify the means of payment to which we refer.
No one in our organisation has access to the full number of your credit or debit card number.
Section 5: Disclosure of Information
5.1 We do not sell or share information about our customers, except in the specific cases described here:
5.1.1 Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, developing systems, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
5.1.2 Protection of the Company and Others: We release account and other personal information when we believe the release is appropriate to comply with the law, or protect the rights, property, or safety of Company employees, users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
Section 6: Security of information
6.1 We work to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure the security of any information you provide, and you do so at your own risk.
6.2 Once we receive your transmission, we will make reasonable efforts and comply with industry practices to ensure its security on our systems. It is important for you to protect against unauthorised access to your password and to your computer.
Section 7: Email communication
7.1 We use the email address you provide us to communicate with you regarding transaction information (such as order confirmation, shipment notifications, declined method of payment or late payments, etc).
7.2 If you opt-in, we may send you promotional material and other marketing information. We may receive confirmation when you open email from us if your computer, browser, or device supports such capabilities.
7.3 If you do not want to receive certain types of email or other mail from us, please unsubscribe by following the instructions in the communication you receive, or emailing us, (email@example.com) we will promptly remove you from our mailing lists.
Section 8: Third party advertising
8.2 We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
Section 9: Third party content
9.1 Our website is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not have control on content that is posted by the third party.
Section 10: Use of site by children
10.1 We do not knowingly collect personally identifiable information from children under the age of thirteen.
10.2 We do not sell products or provide services for purchase by children, nor do we market to children.
10.3 If you are under eighteen, you may use our website only with consent from a parent or guardian.
Section 12: Removal of your information
12.1 If you wish us to remove personally identifiable information from our website, you may contact us at firstname.lastname@example.org. Please also note that this may limit the service we can provide to you.
Section 13: Contact information