Trade Terms & Conditions

  1. All products sold in pack only, whereas each pack consists of 10 activity kits. 
  2. Minimum order of £88.00 (1 Pack)
  3. Ship to UK mainland. (England & Wales)
  4. Delivery Charges are charged according to order quantities:
    1. Orders of 3 Packs & below, delivery charge at £12 per pack
    2. Orders of 4 Packs and above entitled to Free Delivery.
    3. For orders outside of England & Wales, please contact us for an up-to-date rate.
  5. Free of charge demonstration products (3d puzzles requested for retail shelf display) supplied only when ordered at the same time as qualifying items and subject to availability at the time of dispatch. Please email us of your chosen 3D puzzle display with your order number. 
  6. New customers will be supplied on a pro-forma basis, if not ordered from online trade store. Goods will be dispatched once cleared funds have been received.
  7. For orders made online, goods will be dispatched in 3-5 business days.
  8. Shortage & Damage Claims must be made via email to within five (5) days of receipt. Please retain all order information. Claims received after this time frame will be rejected. All claims must have an authorisation number. Email for this number prior to returning any goods.
  9. Unauthorised claims will not be accepted.
  10. Returns will only be accepted with prior agreement.
  11. No cash refunds. Merchandise credit only. 
  12. Refused deliveries and returns are subject to a 20% restocking charge.
  13. The risk in the goods shall pass from Little World Builder Limited to the customer upon delivery of such goods to the customer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the customer until Little World Builder Limited has received in cash or cleared funds payment in full for all goods delivered to the customer under this and all other contracts between Little World Builder Limited and the customer for which payment of the full price of the goods thereunder has not been paid.
  14. Prices are subject to change without notice.
  15. Images and material provided on products are solely for use in the customers' catalogues and their website, and only where prior authorisation has been given. Any other use is a breach of these terms and conditions and is an infringement of intellectual property.
  16. The customer acknowledges that consistent brand representation is important in consumer recognition and therefore agrees to abide by any request from Little World Builder Limited to alter advertising details, in particular the product names and descriptions. 
  17. Should you have any questions regarding the products / service, please email We aim to get back to all emails within 24 hours.